Monday, August 20, 2012

Human interaction...

... and why we need it.

Because going to a parking lot, taking a ticket, going into a meeting, getting a green ticket that will get you out of the parking lot for free, inserting the correct ticket first, inserting the green (free) ticket second, having it rejected, inserting it three more times each time having the machine reject it, swear that the machine voice is actually sounding more and more irritated that you haven't paid the total of $8.80, pushing the call button on the box, waiting for a human to answer the phone, talking to the human who fixes the problem by letting the gate up after asking you kindly to put your ticket into the damaged ticket box

is why we need humans. Not machines.

No comments:

Post a Comment